During the hypercare stage, what two responsibilities does a business analyst have?

During the hypercare stage, a business analyst plays a crucial role in ensuring that the automation solution is functioning as intended and that all project documentation is accurate and comprehensive. One of the primary responsibilities is checking the delivery of project documentation. This involves reviewing and verifying that all necessary documents, such as requirements, design specifications, and user manuals, are completed and made available to stakeholders. Proper documentation is essential for maintaining transparency and providing guidance to users and developers.

Updating the automation runbook is another vital responsibility during this phase. The runbook serves as an operational guide that outlines the procedures, configurations, and troubleshooting steps for the automation. As the project progresses, it's important to keep this document updated to reflect any changes made during implementation or issues encountered during the hypercare phase. This ensures that the team can effectively manage the automation and address any challenges that may arise.

While other options mention important activities, they do not align specifically with the core responsibilities of a business analyst during the hypercare stage. The focus of a business analyst at this time is primarily on ensuring that documentation is accurate and operational support materials are current, which aids in a smooth transition post-deployment and helps facilitate user adoption.