What is the main objective of Opportunity Assessment in automation?

The main objective of Opportunity Assessment in automation is to determine the automation suitability of each individual process. This assessment is crucial because it helps identify which processes are conducive to automation based on various criteria such as complexity, frequency, and potential return on investment. By evaluating each process' characteristics, the Opportunity Assessment enables stakeholders to make informed decisions about which processes should be prioritized for automation efforts.

In this context, evaluating the suitability involves analyzing factors like process stability, the volume of transaction, exception rates, and the clarity of rules governing the process. This comprehensive evaluation ensures that the organization focuses on the right processes that can yield the most significant benefits through automation, leading to increased efficiency and reduced operational costs.